Simply click on “Messages” in the sidebar to access all your conversations with our team. This dedicated space keeps past and present messages organized, allowing you to read, respond, and ask questions whenever needed. Every interaction stays within the portal, ensuring your communications remain secure and streamlined.

If you receive a message notification in your inbox, you can reply directly via email—your response will automatically appear in the portal. This setup makes it easy to stay engaged and responsive, whether you’re on the portal or checking emails on the go.

Every EMPRESS client receives a customized welcome message upon their first login. This message serves as a quick orientation, helping you understand how to navigate the portal and maximize the value of our communication features. This introduction ensures a smooth start, so you feel confident using the platform from day one.

Our messaging channels are organized by project or topic, allowing you to keep conversations clear and relevant. Each message stays associated with its topic, making it easy to find information and follow up as needed.

When there are essential updates or broad communications, we may send mass messages to keep you informed. Rest assured, these messages are organized so that only you and our team can see responses, maintaining a professional and private experience.

We’re always working to improve your experience. New features and customization options are continually added to ensure the platform meets your unique needs and enhances your collaboration with EMPRESS.

Visit the portal and explore the Messages app to stay connected with us:

Get started here.