Welcome to your EMPRESS Client Portal—your personalized gateway to seamless collaboration, clear communication, and efficient service delivery. With features tailored to support your every need, the portal ensures your journey with EMPRESS is as smooth and efficient as possible.

Discover the essentials below to get started and unlock the full potential of your portal experience.

Stay Informed at a Glance.
Your portal home is the central hub, keeping you updated with the latest activities, project summaries, and quick-access links. It’s your starting point to stay in sync with ongoing developments.

Submit and Manage Service Requests.
Whether you’re initiating a new project or requesting specific services, “Make a Request” streamlines communication. Submitting requests here ensures they are documented and prioritized, with transparent tracking from submission to completion.

Direct, Secure Communication.
Our messaging tool keeps you in touch with the EMPRESS team, offering a secure space to share insights, ask questions, and discuss project updates—all in real-time. Every message is archived for your reference, ensuring nothing is overlooked.

Your Comprehensive Project Overview.
Stay fully informed on every detail of your ongoing projects. The Projects section provides clear insights into current status, milestones, and upcoming tasks, keeping you aligned with your EMPRESS team every step of the way.

Manage Key Dates and Deadlines.
View all critical dates in one place. Our calendar feature highlights important project milestones, scheduled meetings, and key deadlines, helping you stay organized and proactive about upcoming commitments.

Centralized Document Access.
Access, review, and manage essential documents related to your projects in the Files section. Each file is securely stored and easy to retrieve, providing you with a comprehensive library of relevant project materials.

Transparent Financial Overview.
The Billing section offers a clear, organized view of your invoices and payment history. Here, you can review details, track outstanding balances, and manage payments securely, ensuring a seamless billing experience.

Access Your Agreements with Ease.
Review, manage, and digitally sign agreements in one secure location. The Agreements section keeps all necessary documentation at your fingertips, ensuring you can manage contractual obligations with confidence.

Prompt Assistance When You Need It.
Our Helpdesk is dedicated to ensuring that your experience is smooth and supported. Whether you have a technical question or need clarification on a service, our team is here to provide timely, tailored assistance.

Convenient Scheduling for Key Discussions.
Easily book a dedicated time to connect with your EMPRESS team. The “Book a Call” feature allows you to schedule discussions at your convenience, ensuring you have focused time to address your priorities.

At EMPRESS, we’re committed to continuously enhancing your client portal experience. Our portal evolves with your needs, with regular updates and new features added to optimize usability. As always, we are here to make your experience with EMPRESS exceptional.

Start exploring your Client Portal today and discover how our portal can elevate every step of your journey.